Contact Support
Questions, verification help, safety reports, or press — we typically reply within 48 hours. Safety reports get priority within 24 hours.
Last updated: September 22, 2026
1. Contact Channels
Choose the right channel so your request reaches the right team faster. Include your username and device details where relevant.
Verification & Creators
support@starskore.comID review, Blue Tick, Creator Tools — see Verification Policy
2. Send Us a Message
Fill out the form and your email app will open with everything pre-filled. Nothing is stored on this website — the message is sent from your own mailbox.
3. In-App Help
Fastest for content issues — reports go straight to moderators with context attached:
- Report a post, profile, or comment: tap the three-dot menu (⋮) → Report → choose a category (use Child Safety / Exploitation for urgent safety issues).
- Help & Support: Settings → Help & Support → Report a Safety Concern or browse help articles.
- Appeals: reply to the enforcement email you received, or write to support@starskore.com with subject “Appeal”.
For community rules, see Community Guidelines and Content Policy.
4. Response Times
Safety and child-exploitation reports are triaged first. DMCA notices are processed per our DMCA policy; privacy requests within 30 days per our Privacy Policy.
5. Frequently Asked Questions
Identity review takes 24–72 hours after you submit a valid ID. Blue Tick additionally requires 1,000 followers and a one-click application. Details: Verification Policy.
Use the in-app ⋮ → Report flow for fastest handling, or email safety@starskore.com for safety issues. Reports can be anonymous and are reviewed by human moderators.
Check the enforcement email for the reason, review the Community Guidelines, then appeal by replying to that email or writing to support@starskore.com with “Appeal” in the subject.
Email support@starskore.com with subject “Privacy Request”. We respond within 30 days. Parents/guardians can request deletion of a child’s data the same way. See Privacy Policy.
Follow the DMCA process and send a complete notice to support@starskore.com with the work, URLs, your contact info, and good-faith/perjury statements.
Report it in-app or email support@starskore.com. Users under 13 are prohibited; discovered underage accounts are terminated immediately. See Child Safety Standards.